Who we are
Urban Arts Partnership (“UA”, “Urban Arts”, “we”, or “us”) is committed to protecting the privacy of our website visitors, donors, volunteers, members, program participants, and supporters. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://www.urbanarts.org or interact with us online or in-person.
By using our website, you agree to the practices described in this Privacy Policy.
- Sources of Information
The personal information we collect depends on how you interact with us.
Information You Provide
UA collects personal information that you provide when you:
- Make an online donation
- Register for or attend an event
- Subscribe to our email newsletter
- Complete a contact form
- Request information about our programs or services
- Participate in surveys or other organizational activities
- Join our mailing list
- Apply to a program
The information UA collects may include:
- Name
- Mailing address
- Email address
- Telephone number
- Employer or organization
- Donation amount and donation history
- Payment information (processed securely by our third-party payment processor)
- Demographic information
- Professional or education information
- If you apply for a position or program, resume details, including educational history, skills, previous employment details, job title, and other background detail
- If you attend an event, we may collect information about your dietary preferences or accommodation needs
- Any other information you choose to provide
Information Collected Automatically
When you visit our website [or exchange emails with us], UA may automatically collect certain technical information about you and your device, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- Website usage statistics
Automated technologies may include the use of web server logs to collect IP addresses, “cookies” and web beacons. Further information about our use of cookies can be found below. This information helps us improve the performance, security, and effectiveness of our website.
- How We Use Your Information
UA may use your information to:
- Process transactions and donations
- Provide and develop our programs and offerings
- Issue charitable donation acknowledgments and tax receipts
- Communicate with you
- Register you for events and programs
- Coordinate volunteer opportunities
- Send newsletters and organizational updates
- Share fundraising campaigns and appeals
- Improve our website and user experience
- Analyze website usage and visitor engagement
- Maintain organizational records
- Comply with legal and regulatory obligations
- Protect against fraud, misuse, and unauthorized activity
UA uses personal information only for legitimate organizational purposes consistent with this Privacy Policy.
- Donations
UA accepts donations through our website using secure third-party payment processors.
Payment information, including credit and debit card information, is transmitted directly to the payment processor using industry-standard encryption. UA does not store complete credit card numbers or sensitive payment credentials on our servers.
Please review the privacy policy of the payment processor used on our website, linked in the footer of the donation page, as their collection and processing of payment information is governed by their own privacy practices. Donations that may be collected by third parties are governed by the third party’s own privacy practices.
- Email Communications
UA uses Mailchimp to manage and distribute our email newsletters and other communications.
If you subscribe to our mailing list, your name, email address, and related subscription information may be stored by Mailchimp on our behalf.
UA may send:
- Organizational news
- Program updates
- Event invitations
- Volunteer opportunities
- Fundraising appeals
- Special announcements
You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly using the information below.
- Sharing Information
We only share your personal information as described below:
- Within our organization
- At your direction or with your consent
- Other members, donors, or arts organizations. We may share your personal information with other members, donors, or cultural organizations in limited circumstances, in connection with certain programs or offerings, or at your direction.
- In connection with a merger, acquisition, or business transfer, where UA or our services are sold to, acquired by, transferred to, or merged with another organization and personal information needs to be shared with the organization or relevant third parties as part of due diligence processes.
- Third-party service providers who assist us in operating our organization. These providers are authorized to use personal information only as necessary to provide services to us and are expected to maintain appropriate safeguards for your information. They include:
- Payment processing providers
- Mailchimp (email communications)
- Google Analytics (website analytics)
- Website hosting providers
- Technology vendors
- Event registration platforms
- Professional advisors and service providers as necessary
- Law Enforcement agencies or governmental/regulatory bodies when required
We may also disclose information
- To comply with applicable law, court order, or legal process
- To respond to lawful governmental requests
- To protect our legal rights or property
- To investigate or prevent fraud or security incidents
- To investigate, exercise, or defend legal claims
We may also disclose your personal information at your direction, such as with employers to whom you apply to for employment, internships, or other experiences.
UA does not sell, rent, or trade personal information to unaffiliated third parties for their own benefit. We may allow certain companies to place tracking technologies, like cookies, on our websites.
- Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security or that these security measures will prevent other third parties from unauthorized and unlawful access, use, alteration, and disclosure of your personal information. As such, any transmission of your personal information to us is at your own risk.
- Children’s Privacy
The Urban Arts website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through our website without parental consent where required by law.
We collect personal information from minors over the age of 13 who are interested in or participate in our youth programs. For example, we may process name and education information to confirm eligibility. The information of participants is processed in connection with the programs and in accordance with this Privacy Policy. If required by applicable law, consent of a parent or guardian may be required.
Where children participate in our programs, any photographs or videos used publicly are subject to the signed media release requirements described above.
- Third-Party Websites
Our website may include links to third-party websites and services. We are not responsible for the privacy practices or content of those websites, and if you follow a link to a third-party website, you are no longer covered by this Privacy Policy. We encourage visitors to review the privacy policies of any third-party websites they visit.
- Your Privacy Choices
Subject to certain exemptions and the jurisdiction in which you reside, you may have certain rights in relation to your personal information. You may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where permitted by law
- Opt out of receiving marketing or fundraising emails
- Adjust your browser settings to manage cookies
We will verify your identity in connection with any requests and take steps designed to ensure that only you or your authorized representative can exercise these rights. If you are an authorized agent making a request, we may require and request additional information to verify you are authorized to make the request.
We will not restrict or deny you access to our products, museums, and services because of the choices you make in connection with your personal information, but please note, certain choices may affect our ability to deliver our services.
To exercise these rights, please contact us using the information below.
- Data Retention
We retain personal information for as long as is necessary for the processing purpose(s) for which the information was collected, and any other permissible, related purpose. When we no longer need the personal information we collect, we either anonymize the information or securely destroy the information.
- International Data Transfers
Any personal information you provide to us may be stored and processed, transferred between and accessed from the United States where we operate.
- Compliance with Applicable Laws
As a nonprofit organization operating in New York, we comply with applicable federal, New York State, and local laws governing the collection, use, and protection of personal information.
Depending on your place of residence, you may also have additional privacy rights under applicable law.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of our website following any changes constitutes acceptance of the revised Privacy Policy.